Framebridge Privacy Policy

Effective date: September 23, 2020

Framebridge, Inc. (“Framebridge”) provides this Privacy Policy to let you know our policies and procedures regarding the collection, use and disclosure of information through www.framebridge.com, our mobile application, and any other websites, features, applications, widgets or online services that are owned or controlled by Framebridge and that post a link to this Privacy Policy (the “Site”), as well as any information Framebridge collects offline in connection with the Site. This Privacy Policy applies to information collected from the effective date forward; information collected while a previous Privacy Policy was in effect remains subject to the terms of that former policy.

By accessing or using the Site, you consent to the information collection, disclosure and use practices described in this Privacy Policy. Please note that certain features or services referenced in this Privacy Policy may not be offered on the Site at all times. Please also review our Terms of Use, which governs your use of the Site, and which is accessible at www.framebridge.com/terms.

FRAMEBRIDGE DOES NOT SELL YOUR INFORMATION TO THIRD PARTIES

Information Collection
Information You Provide to Us
Information Received from Third Parties
Information Collected from Users Automatically
How We Respond to Do Not Track Signals
Community Postings
Social Media
Use and Retention of Information
Information Sharing and Disclosuree
Service Providers
Information You Agree to Receive from Third Parties or Request That We Share
Legal and Investigative Purposes
Internal and Business Transfers
Sweepstakes, Contests and Promotions
Third Party Analytics Providers, Ad Servers and Similar Third Parties
Your Choices and Opting Out
Changing Your Information or Closing Your Account
Security
International Transfers of Personal Information
Links to Other Sites
California Residents – Your California Privacy Rights
Changes to this Policy
Contacting Us

By accessing or using the Site, you consent to the information collection, disclosure and use practices described in this Privacy Policy. Please note that certain features or services referenced in this Privacy Policy may not be offered on the Site at all times. Please also review our Terms of Use, which governs your use of the Site, and which is accessible at www.framebridge.com/terms.


INFORMATION COLLECTION

Information You Provide to Us

Personal Information: In the course of using the Site, we may collect information that identifies you as a specific individual and can be used to contact or identify you (“Personal Information”). Examples of Personal Information include your name, email address, postal address, shipping address, phone number, and shopping history on our Site. Our mobile application may request access to the photographs stored on your mobile device; if you choose to allow that access some of the photographs may be personally identifiable. You may also provide us with your email address or other personal information in an offline format. If you register using a social media account (such as Facebook Connect or Google Connect), we collect information from the site you use to register consistent with that site’s privacy policy as described in the Social Media section below.

Payment Information: If you use the Site to make purchases, we will also collect certain payment information, such as payment card, PayPal, Square, or other financial account information, and billing address. A third-party payment processor collects that information; we do not store your credit card information.

Non-Identifying Information: We also may collect other information, such as ZIP codes, and other information regarding your use of the Site (“Non-Identifying Information”) or from you in response to surveys. Certain Non-Identifying Information would be considered a part of your Personal Information if it were combined with other identifiers in a way that enables you to be identified (for example, combining information with your name). We may combine your Personal Information with Non-Identifying Information, but Framebridge will treat the combined information as Personal Information.

General Audience Site: The Site is general audience and we do not knowingly collect Personal Information from children younger than age 13. If we become aware that a child younger than 13 has provided us with Personal Information, we will use commercially reasonable efforts to delete such information from our files.

Information Received from Third Parties

We also may receive information about you from third parties. For example, we may supplement the information we collect with outside records, or third parties may provide information in connection with a co-marketing agreement or at your request (such as if you choose to sign in with a third-party service such as Facebook). If we combine the information we receive from others with Personal Information we collect through the Site, we will treat the combined information as Personal Information as described in this Privacy Policy.

Information Collected from Users Automatically

We and our third party service providers, including advertisers, analytics, and third party content providers, may automatically collect certain information from you whenever you access or interact with the Site. This information may include, among other information, the browser and operating system you are using, the URL or advertisement that referred you to the Site, the search terms you entered into a search engine that led you to the Site, areas within the Site that you visited, and other information commonly shared when browsers communicate with websites.

The information we collect also includes the Internet Protocol (“IP”) address or other device identifier (“Device Identifier”) for any device (computer, mobile phone, tablet, etc.) used to access the Site. A Device Identifier is a number that is automatically assigned or connected to the device you use to access the Site, and our servers identify your device by its Device Identifier. Some mobile service providers may also provide us or our third party service providers with information regarding the physical location of the device used to access the Site. If such information is linked to your Personal Information, we will treat it as Personal Information under this Privacy Policy.

The technology used to collect information automatically from Framebridge Users may include the following:

Cookies: Like many websites, we use “cookies” to collect information. A cookie is a small data file that we transfer to your computer’s hard disk for record-keeping purposes. We use both persistent cookies that remain on your computer or similar device (such as to save your registration ID and login password for future logins to the Site and to track your compliance with any Framebridge applicable policies) and session ID cookies, which expire at the end of your browser session (for example, to enable certain features of the Site, to better understand how Framebridge Users interact with the Site and to monitor aggregate usage by Framebridge Users and web traffic routing on the Site). You may be able to instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all functionality of the Site.

Web Beacons: We may also employ software technology known as “web beacons” or “tracking tags” to help us keep track of what content on our Site is effective and to serve relevant advertising to you. Web beacons are small graphics with a unique identifier that may be invisible to you, and which are used to track the online activity of Internet users. Web beacons are embedded in the web pages you review or email messages you receive. Web beacons or similar technologies may be used for a number of purposes, including, without limitation, to count visitors to our Site, to monitor how Framebridge Users navigate the Site, to count how many e-mails that were sent were actually opened, or to count how many particular articles or links were actually viewed.

Embedded Scripts: An Embedded Script is programming code that is designed to collect information about your interactions with the Site, such as the links you click on. The code is temporarily downloaded onto your computer or other device and is deactivated or deleted when you disconnect from the Site. In addition, we may use a variety of other technologies that collect similar information for security and fraud detection purposes and we may use third parties to perform these services on our behalf

How We Respond To Do Not Track Signals

Please note that your browser setting may allow you to automatically transmit a “Do Not Track” signal to websites and online services you visit. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, Framebridge does not alter its practices when it receives a “Do Not Track” signal from a visitor’s browser. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com

Community Postings

The Site may provide you the opportunity to participate and post content publicly on blogs, as reviews, through interactive features and through other communication functionality ("Community Postings"). You may choose, through such features or otherwise, to submit or post questions, comments, or other content (collectively, "User Submitted Materials"). Such User Submitted Materials may be displayed publicly along with certain of your Personal Information, such as your name or a screen name. Please note that your use of Community Postings is subject to our Terms of Use.

Note that any Community Postings that you make are public – others will have access to your User Submitted Materials and may use it or share it with third parties. If you choose to voluntarily disclose Personal Information in your User Submitted Materials, that information will be considered public information and the protections of this Privacy Policy will not apply.

Social Media

You may register to join the Site directly via the Site or by logging into your account with a third party social media service via our Site (e.g., Facebook, Instagram, and other third party services that let you sign in using your existing credentials with those services). If you choose to register via a social media service, or to later link your account on our Site to your account with a social media service, we will use Personal Information you have provided to the social media service (such as your name, email address, gender and other information you make publicly available via the social media service) to create your account. Note that the information we collect from and through a social media service may depend on the privacy settings you have with the social media service, that site’s terms of service, and the permissions you grant to us in connection with linking your account with the Site to your account with a social media service. Other than what we may share with the social media service as described below, the Personal Information a social media service has about you is obtained by the social media service independent of our Site, and Framebridge is not responsible for it.

The Framebridge Site also may permit additional interactions between it and a third party website, service, or other content provider, such as enabling you to “like” or share content to a third party social media service, or to share content from a third party social media service to our Site. If you choose to “like” or share content, or to otherwise share information from or via our Site with a third party site or service, that information may be publicly displayed, and the third party may have access to information about you and your use of our Site (and we may have access to information about you from that third party). Please note that your relationship with any social media service is governed solely by your agreement(s) with such social media service and your interactions with third parties through social media or similar features are governed by the respective privacy policies of those third parties.

You represent that you are entitled to use your social media account for the purposes described herein without breach by you of any of the terms and conditions that govern the social media service, and without obligating Framebridge to pay any fees or making Framebridge subject to any usage limitations imposed by such social media service. If your social media account terminates, then functions enabled through the link between your Framebridge account and your social media account will terminate as well.


USE AND RETENTION OF INFORMATION

Framebridge may use information collected through the Site, including your Personal Information and Device Identifier, in order to:

process your registration with the Site, including verifying the information that you provide to us;

provide you with services or information or fulfill transactions that you have requested or otherwise agreed to receive;

send you special offers from us, artists on our Site, our advertisers, or third-party business partners or other third-parties that we believe may be of interest to you, and to tailor content we display to you, including offers we present to you, both on the Site and elsewhere online or offline;

publish promotional material, including in such material Community Postings that you have made;

allow you to participate in the public areas and other features of the Site;

provide customer service to you, including, without limitation, to respond to your questions, complaints or comments;

contact you with regard to your use of the Site or, in our discretion, changes to the Site's policies;

improve the Site or our services, and for internal business purposes;

for legal and regulatory compliance; or

for purposes as disclosed at the time you provide your information or otherwise with your consent, and as further described in this Privacy Policy.


INFORMATION SHARING AND DISCLOSURE

We may disclose Personal Information and Non-Identifying information to third parties in our discretion as otherwise described in this Privacy Policy. In particular, we may share the information we have collected about you for the following purposes:

Service Providers: We may employ third party companies and individuals to perform services on our behalf, such as to host the Site, perform Site-related functions (e.g., without limitation, maintenance services, database management, web analytics and online advertising, payment processing, fraud detection and improvement of Framebridge’s features) or to assist us in analyzing how our Site is used. These third parties may have access to your Personal Information in order to perform these tasks on our behalf subject to the privacy policies of those third parties.

Marketing By Business Partners or Other Third Parties: We may disclose Personal Information about you to selected business partners or other third parties who we believe may be of interest to you, and they may send you marketing offers or similar information directly. If you want to opt-out of such sharing with third parties for marketing purposes, you may notify us at privacy@framebridge.com. If you later decide that you no longer want to receive communications from a third party, you will need to contact that third party directly. You also may request, sometimes through your use of a social media service or similar interactive feature or third party application, that we share information about you with a third party and we will typically do so under those circumstances.

Internal and Business Transfers: Framebridge may share information, including Personal Information, with its parents, subsidiaries, and affiliates, primarily for business and operational purposes. We may sell, transfer or otherwise share some or all of our assets, including your Personal Information, in connection with a merger, acquisition, reorganization or sale of assets (including, in each case, as part of the due diligence process with any potential acquiring entity) or in the event of bankruptcy.

Sweepstakes, Contests and Promotions: We may offer sweepstakes, contests, and other promotions (any, a "Promotion") that may require registration. By participating in a Promotion, you are agreeing to the official rules that govern that Promotion, which may contain specific requirements of you, including, except where prohibited by law, allowing the sponsor(s) of the Promotion to use your name, voice, likeness or other indicia of persona in advertising or marketing associated with the Promotion. If you choose to enter a Promotion, your Personal Information may be disclosed to third parties or the public in connection with the administration of such Promotion, including, without limitation, in connection with winner selection, prize fulfillment, and as required by law or permitted by the Promotion's official rules, such as on a winner’s list.

In some instances, a Promotion may be hosted by a different website than Framebridge. In such instances, that website will have a different Privacy Policy from this one, and you should review such website’s Privacy Policy to see how your Personal and Non-identifying Information will be used.


THIRD PARTY ANALYTICS PROVIDERS, AD SERVERS AND SIMILAR THIRD PARTIES

Framebridge works with (or may in the future work with) network advertisers, ad agencies, analytics service providers, and other vendors to provide us with information regarding traffic on the Site, including pages viewed and the actions taken when visiting the Site; to serve our advertisements on other web sites, within mobile apps and elsewhere online; and to provide us with information regarding the use of the Site and the effectiveness of our advertisements. Our service providers may collect certain information about your visits to and activity on the Site as well as other web sites or services, they may set and access their own tracking technologies on your device (including cookies and web beacons), and may use that information to show you targeted advertisements. Some of these parties may collect Personal Information when you visit the Site or other online websites and services.

While we may use a variety of service providers to perform advertising services, some of these companies are members of the Network Advertising Initiative ("NAI”) or the Digital Advertising Alliance (“DAA”) Self-Regulatory Program for Online Behavioral Advertising. You may want to visit http://www.networkadvertising.org/managing/opt_out.asp, which provides information regarding targeted advertising and the “opt-out” procedures of NAI members. You may also want to visit or http://www.aboutads.info/choices/, which provides information regarding targeted advertising and offers an “opt-out” by participating companies in the DAA Self-Regulatory Program. Please note that opting out through these mechanisms does not opt you out of being served advertising, and you will continue to receive generic ads while online.


YOUR CHOICES AND OPTING OUT

Registered Users may update their choices regarding marketing communications you receive from us through your online account. You also may opt-out of receiving marketing e-mails from us by following the opt-out instructions provided in those e-mails. Please note that we reserve the right to send you certain communications relating to your account or use of the Site (for example, administrative and service announcements) via email and other means and these transactional account messages may be unaffected if you opt-out from receiving marketing communications. If you choose to receive text messages from us, you may change your mind and opt-out of receiving future text messages by replying “STOP” to any text message received.


CHANGING YOUR INFORMATION OR CLOSING YOUR ACCOUNT

You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information, and you must update any changes through your online account. If you would like us to delete your account in our system, you can do so by sending an email to us at: privacy@framebridge.com. We will use commercially reasonable efforts to honor your request; however, certain information will actively persist on the Site even if you close your account, including messages you posted to the Site. In addition, your Personal Information may remain in our archives and information you update or delete, or information within a closed account, such as your purchase history, may persist internally or for our administrative purposes. It is not always possible to completely remove or delete information from our databases. In addition, we typically will not remove information you posted publicly through or on the Site. Bear in mind that neither you nor Framebridge can delete all copies of information that have been previously shared with others on the Site.


SECURITY

Framebridge takes commercially reasonable steps to help protect and secure the information it collects and stores about Framebridge Users. The Site uses “https:” security on all pages. All Personal Information provided to the Site is encrypted using industry-standard technology when transmitted over the Internet. We comply with the Payment Card Industry’s Data Security Standards and, as noted above, credit card payment transactions are handled by third-party processors, not ourselves, and we do not store your credit card data. But no method of transmission over the Internet, or method of electronic storage, is 100% secure all of the time. Thus, while we strive to protect your personal data, Framebridge cannot ensure and does not warrant the security of any information you transmit to us.


INTERNATIONAL TRANSFER OF PERSONAL INFORMATION

The Site is a U.S. website. Framebridge makes no representation that this Privacy Policy or its data practices comply with the laws of any other country. Visitors who use the Site and reside outside the United States do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. If you are located outside the United States, please be aware that any information you provide to us will be transferred to and processed in the United States, a jurisdiction in which the privacy laws may not be as comprehensive as those in the country where you reside or are a citizen. By using the Site or providing us with any information, you consent to this transfer, storage, and processing of such information in the United States.


Our Site contains links to other websites. If you choose to click on a third party link, you will be directed to that third party’s website. The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit Personal Information from you. We encourage you to read the privacy policies or statements of the other websites you visit.


CALIFORNIA RESIDENTS – YOUR CALIFORNIA PRIVACY RIGHTS

This Privacy Notice for California Residents applies solely to all visitors, users, and others who reside in the State of California (”consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and any terms defined in the CCPA have the same meaning when used in this Notice. Our Site collects information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer household (“Personal Information”).

Personal information does not include:

publicly available information from government records.

deidentified or aggregated consumer information.

information excluded from the CCPA’s scope, like:

health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data; personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.

Notice of Collection of Information.

In particular, we have collected the following categories of personal information from its consumers within the last twelve (12) months:

Category

Examples

Collected

A. Identifiers.

A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.

YES

B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history,bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.

YES

C. Protected classification characteristics under California or federal law.

Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).

YES in connection with employee hiring and/or onboarding

D. Commercial information.

Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

YES

E. Biometric information.

Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.

NO

F. Internet or other similar network activity.

Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.

YES

G. Geolocation data.

Physical location or movements.

NO

H. Sensory data.

Audio, electronic, visual, thermal, olfactory, or similar information.

NO

I. Professional or employment-related information.

Current or past job history or performance evaluations.

NO

J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).

Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes,student financial information, or student disciplinary records.

NO

K. Inferences drawn from other personal information.

Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

NO


Framebridge obtains the categories of personal information listed above from the following categories of sources:

Directly from you. For example, from forms you complete or products and services you purchase.

Indirectly from you. For example, from observing your actions on our Website.

Use of Personal Information

FRAMEBRIDGE DOES NOT SELL YOUR INFORMATION TO THIRD PARTIES

We may use or disclose the personal information we collect for one or more of the following purposes:

-To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.

-To provide, support, personalize, and develop our Website, products, and services.

-To create, maintain, customize, and secure your account with us.

-To process your requests, purchases, transactions, and payments and prevent transactional fraud.

-To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.

-To personalize your Website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via email or text message (with your consent, where required by law).

-To help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business.

-For testing, research, analysis, and product development, including to develop and improve our Website, products, and services.

-To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.

-As described to you when collecting your personal information or as otherwise set forth in the CCPA.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Sharing Personal Information

We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract. We share your personal information with Service Providers and with third party advertisers, analytics, aggregators, and content providers.

Disclosures of Personal Information for a Business Purpose

In the preceding twelve (12) months, Company has not disclosed personal information for a business purpose/has disclosed the following categories of personal information for a business purpose:
Category A: Identifiers.
Category B: California Customer Records personal information categories.
Category D: Commercial information.
Category F: Internet or other similar network activity.

Your Rights and Choices

The CCPA provides consumers who are California residents with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will disclose to you:

-The categories of personal information we collected about you.
-The categories of sources for the personal information we collected about you.
-Our business or commercial purpose for collecting or selling that personal information.
-The categories of third parties with whom we share that personal information.
-The specific pieces of personal information we collected about you (also called a data portability request).
-If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:

-sales, identifying the personal information categories that each category of recipient purchased; and

-disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

We do not provide these access and data portability rights for B2B personal information.

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

-Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.

-Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.

-Debug products to identify and repair errors that impair existing intended functionality.

-Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.

-Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).

-Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.

-Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.

-Comply with a legal obligation.

-Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by:

Emailing us at privacy@framebridge.com

www.framebridge.com

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

-Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.

-Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

Making a verifiable consumer request does not require you to create an account with us. However, we do consider requests made through your password protected account sufficiently verified when the request relates to personal information associated with that specific account.

We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

For instructions on exercising sale opt-out rights, see Personal Information Sales Opt-Out and Opt-In Rights.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable.

For data portability requests, we will select a format to provide your personal information that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Notice of the Right to Opt-Out of Sale of Personal Information

FRAMEBRIDGE DOES NOT SELL YOUR INFORMATION TO THIRD PARTIES

Non-Discrimination; Notice of Financial Incentive

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

-Deny you goods or services.

-Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.

-Provide you a different level or quality of goods or services.

-Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.

Other California Privacy Rights

Pursuant to California Civil Code Section 1798.83, California residents who provide us with personal information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us, one time per calendar year, information about the customer information we shared, if any, with other businesses for their own direct marketing uses.

If you are a California resident and you have questions about our practices with respect to sharing information with third parties for their direct marketing purposes and your ability to exercise choice, please send your request to the following email address: privacy@framebridge.com or write to us at the following mailing address:

Framebridge Customer Support
1351 Wisconsin Ave NW #2a
Washington, DC 20007


You must put the statement "Your California Privacy Rights" in the subject field of your e-mail or include it in your writing if you choose to write to us at the designated mailing address. You must include your name, street address, city, state, and ZIP code. We will respond to you at your mailing address or, at our option, your email address. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.

Contact Information

If you have any questions or comments about this notice, the ways in which Framebridge collects and uses your information described here, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:

Website: www.framebridge.com
Email: privacy@framebridge.com
Postal Address:
Framebridge Customer Support
1351 Wisconsin Ave NW #2a
Washington, DC 20007


CHANGES TO THIS POLICY

Framebridge may update this Privacy Policy from time to time and any changes will be effective upon posting. In the event that there are material changes to the way we treat your Personal Information, we will notify you at your last known email address.


CONTACTING US

If you have any questions about this Privacy Policy, please contact us at:

privacy@framebridge.com

Framebridge Customer Support
1351 Wisconsin Ave NW #2a
Washington, DC 20007

Privacy Policy prior to Sept 2020