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Process Details

1

Share your image, artwork, or item

Upload a digital file for us to print, or mail in a physical piece (we’ll send you a secure pre-paid mailer).

2

Find the perfect frame

Preview your piece in different frame styles, or get a recommendation from one of our designers.

3

Receive your piece

We’ll custom build your frame within 2 - 5 days of receiving your piece and ship it to your door, free of charge.

Timing

For uploaded pieces, production begins as soon as we receive your order. Please allow 2 - 5 business days for us to custom frame your piece, and 1 - 5 business days for your finished framed piece to arrive to your door. The full process takes 3 to 10 business days.

Need it faster? We offer expedited shipping on uploaded pieces—just select “Expedited” on the Delivery Speed screen during checkout for guaranteed delivery within 3 business days. Pricing ranges from $15 to $40, depending on your art size.

For mailed-in pieces, please allow 1 - 5 business days to receive your packaging, 1 - 5 business days for your art to arrive to our studio, 2 - 5 business days for us to custom frame your piece, and 1 - 5 business days for your finished framed piece to arrive to your door. The full process takes 5 to 20 business days.

If you work with a Designer to choose your frame, please allow for an additional 2 business days.

Pricing

Our pricing ranges from $39 - $199, and is based simply on the the size of your art, so you’re free to choose the frame and mat styles you love the most.

That said, there are some custom framing techniques that require additional time and materials that we offer at a different cost (like float mounting and accent matting – extra $25, jersey – $199, and scarf sewing – $249, etc.). We’ll always be up front with you about our prices.

We do all of our custom framing in America, use top-quality materials, and cut and build each frame from scratch to precisely fit every single piece that comes through our doors, which is why our frames cost more than readymade frames. Our pricing is up to 70% less than that of traditional custom frame shops for an equally custom and high-quality product.

Shipping & Packaging

Standard shipping (in both directions) is always free. If you're mailing in your art, we'll send you prepaid packaging (tube or flat mailer—choose during checkout). Have your own packaging? We'll email you a prepaid shipping label. All you have to do is drop the package at a UPS Store location. Once we frame your work, we'll ship the finished pieces back to you in our secure, custom-designed shipping boxes.

For all orders, art is covered up to $300 by our Art Care Guarantee. For works valued over $300, art is covered by insurance up to $5000 with proof of value. Have a piece valued over $5000? Please contact support@framebridge.com prior to placing your order

Printing & Materials

If you choose to upload a photo or art for us to print and frame, we'll validate the resolution of your file as you place your order. Our minimum print resolution is 150 dpi, and this determines the sizes we offer you while ordering. If you don't see the size you were hoping for, it means the resolution of your file was not high enough. Feel free to reach out to us with any questions about your file by emailing support@framebridge.com.

Once we receive your order and uploaded file, we print it using an Epson large-format impact printer with archival inks on Epson Premium Lustre or Enhanced Matte paper. If you're an artist interested in other art papers, please contact us.

What we frame

We custom frame art, photos, memorabilia, textiles and flat objects up to 32x40. Click here to start framing.

We’re always happy to help with special projects, so, if you’re interested in framing multiple pieces in one frame, using a specific mat width, or are curious if we can frame it, email support@framebridge.com prior to placing your order.

Happiness guarantee

Your happiness is our top priority. If you’re not 100% happy with your order for any reason, let us know and we’ll make it right.